Job title: Operations Officer
Location: Brussels, Belgium
Eligibility: All candidates must hold the right to work in Belgium
Hours: Full-time one-year fixed-term contract (with the strong possibility of extension to a permanent contract). Full-time (Health Care Without Harm (HCWH) Europe offers a four-day week – 8h/day – to aid productivity and support a better work-life balance).
Salary: Circa €2,500 gross/month
Closing date: Midnight (CET) 28 January 2026
Starting date: End of March 2026 preferred
About Health Care Without Harm (HCWH) Europe
HCWH Europe is an international non-profit NGO and an acknowledged leader in the field of sustainable healthcare. Its mission is to, ‘Transform the healthcare sector so that it reduces its environmental footprint, becomes more resilient, and establishes itself as a leader for sustainable development in Europe’.
HCWH Europe is headquartered in Brussels, Belgium, with staff working remotely across six other countries in Europe. It is part of the HCWH international organisation with other offices in the US and Asia, as well as a global team that works across all regions. HCWH works closely with health professionals, hospitals, healthcare systems, NGOs, local government, Ministries of Health and international organisations. HCWH Europe is a membership organisation with over 220 institutional members representing thousands of healthcare facilities in 29 countries of the WHO Europe region. Its members are also part of the Global Green and Healthy Hospitals (GGHH) network, the largest sustainable healthcare network in the world, focused on the interests and needs of healthcare sustainability practitioners. For more information, visit: www.noharm-europe.org.
Position Overview
We are looking for a dynamic and well organised Operations Officer willing to learn and work in a small team to provide high quality support services to deliver on the mission of HCWH Europe. We work in a very collaborative manner and have a positive outlook on our work.
The Operations Officer will report to the Director of Operations and work very closely with the Finance Manager and the Finance and Administration Officer. The Operations Officer will play an important role within HCWH Europe’s operational support functions, particularly Finance but also Human Resources, Administration and Office Management, to help the organisation achieve its strategic goals. The Operations Officer will also have extensive interactions with the other teams and external stakeholders.
Key Responsibilities
Support the Finance and Administration Officer, Finance Manager and Director of Operations in all aspects of HCWH Europe’s financial, Human Resources, Administration & Office Management operations, including:
Finance
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Timely recording and monitoring of book-keeping operations in the financial software (currently WinBooks) including:
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Purchase invoices;
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Sales Invoices;
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Credit cards;
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Bank statements;
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Payroll accounting.
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Preparation of payments and liaison with suppliers.
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Cash-flow monitoring and reporting.
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Supporting the organisational and programme audits and publication of annual statutory accounts.
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Ensuring accurate encoding (cost and general accounting), reconciliation, and maintenance of financial records to support daily finance operations.
Office Management & Administration
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Maintaining the inventory of office supplies and ensuring the maintenance of all office equipment and ICT technology (e.g., staff laptops), and leading any re-ordering processes.
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Responsibility for the day-to-day administration of the office services (post, liaising with landlord, etc).
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Administration of contracts with suppliers and contractors.
Travel and expense claims
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Support for travel bookings and payments for staff members and partners.
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Review and process travel expense claims.
Human Resources
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Maintaining onboarding and offboarding documentation and coordinating HR reporting, such as staff records, contracts, timesheets, etc.
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Assisting with the management of HR processes and liaising with insurers, payroll, pension and other service providers, etc, as required.
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Supporting general HR administration, including leave management, updating employee records in our HR system, preparing letters and contract addendums, coordinating probation reviews, and assisting with recruitment processes.
Governance
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Support to the Executive Director for the organisation of Board of Directors and Annual General Meetings.
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Maintenance of governance platform.
Qualifications and Experience
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A degree in Business, Accounting, Finance, or a related field.
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Preferably one-to-two years of relevant working experience.
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Knowledge of accounting principles and some experience in bookkeeping.
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Working knowledge of WinBooks or similar accounting software programmes (preferable).
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Interest or previous experience working in non-profit and/or member-based organisations/associations.
This post is based in Brussels so the post holder is expected to be based in Belgium. As the responsibilities include office management, the operations officer will be expected to work regularly from the office. No relocation package is provided.
Knowledge, Skills and Abilities
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Fluency in English and French (written and spoken) are mandatory for this role. The main language in HCWH Europe is English.
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Good analytical/numerical skills accompanied by good organisational skills.
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Comfortable using your own initiative and taking ownership of processes.
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A keen eye for detail and a willingness to explore improvements in all areas.
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High levels of integrity and trustworthiness (the post holder will be expected to handle confidential and sensitive information).
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Interpersonal skills and the ability to work both autonomously and as part of the team.
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Familiar with standard Microsoft Office software and Google Docs.
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Interest in sustainability and/or the healthcare sector.
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Good communicator.
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Ability to work under pressure and to tight deadlines.
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Positive outlook and a good team player.
Rewards & Benefits
In addition to salary, we offer a range of additional benefits to our Belgium-based employees. They include:
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13th-month salary bonus paid out in December, applicable after 1.5 years employment.
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Double holiday pay (double pécule de vacances), paid out in May/June – pro rata to the number of days worked in the previous year in Belgium.
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Meal vouchers (Edenred) are provided with a face value of 8€ for each day worked, and an employee contribution of €1.09.
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Monthly transport allowance of €49 per month (Brussels-based) €115 (outside Brussels).
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Monthly home working allowance of €120 per month.
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Hospital Insurance (DKV).
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Pension Plan Scheme (NN Group).
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20 legal holidays per annum – pro rata to the number of days worked the previous year in Belgium.
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Five extra-legal holidays per annum – pro rata to the number of days worked the previous year at HCWH Europe.
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Christmas break: The office is closed between Christmas and New Year inclusive (paid holiday).
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We operate on a four-day work week, wherein every Friday is a paid day off without the need for extra hours, resulting in 32 (efficient) hours of work instead of 38 hours.
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We offer flexible working arrangements. We understand the importance of work-life balance and strive to accommodate our team members’ preferences whenever possible.
We are also working hard to create an inclusive culture that is grounded in our mission to create a more sustainable healthcare sector. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
How to Apply
All candidates must demonstrate that they hold the existing right to work in Belgium. To apply for this position please send an email to [email protected].
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Please include your last name and the job title in the subject line: i.e., LAST NAME Operations Officer.
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Attach your CV and a cover letter (Word or PDF format) explaining your motivation for the position.
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Please let us know where you found the position advertised and when you would be able to start.
Timeline
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Deadline for Applications: Midnight CET, 28 January 2026.
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Successful candidates will be contacted by 11 February 2026.
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First interviews will be held remotely (online) the second half of February 2026.
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Please note that only candidates selected for an interview will be contacted.
