Organisation: European Travel Commission
Job Type: Part-time, 20 hours per week
Location: Brussels, Belgium
Years of Experience: Minimum 5 years
Industry: Tourism
Education:Level: Professional
Contract type: Temporary duration 12 months (possible extension to undetermined duration)
Established in 1948, the European Travel Commission (ETC) is a non-profit organisation with its headquarters in Brussels. Its role, on behalf of its more than 50 members, both National Tourism Organisations and private companies, is to promote tourism to Europe from long-haul markets, produce market intelligence and facilitate the sharing of best tourism practices. The organisation also engages in advocacy actions to promote the importance of tourism as an engine for the European economy and to create benefits and remove disadvantages for the travel industry in Europe. ETC cooperates with the European Commission (EC) in promoting Europe as a leading tourism destination, implementing projects in the form of ad-hoc and other grants.
The European Travel Commission is recruiting a part-time Office Assistant. This is an exciting opportunity for a highly motivated professional to contribute to the fast-paced operations of an international organisation working on tourism-related projects. The role supports a dynamic team dedicated to building a better tourism industry by ensuring the smooth running of day-to-day activities and internal operations. The position is for twelve months, with the possibility of renewal to an undetermined contract.
The Office Assistant works within the ETC Executive Unit, in the Administration Department and reports to the department’s Head and the Executive Director
Tasks
Main responsibilities include, but are not limited to:
Daily Office Management
-
Oversee the procurement and maintenance of office supplies and equipment (e.g., laptops, phones, printers), as well as office amenities such as coffee and fruit, to support a productive and welcoming workplace
-
Serve as the primary point of contact for the external IT consultant, coordinating support and ensuring effective communication
-
Liaise with the building manager
Administrative Support
-
Screen and prioritise incoming emails, calls, and correspondence
-
Making business travel arrangements for the team (all departments)
-
Booking meeting rooms and greeting visitors
-
Administrative and technical support (formatting reports, drafting letters and certificates, etc.)
-
Updating of ETC’s corporate website (www.etc-corporate.org – sections managed by the department)
-
Provide support with the implementation of projects of the department
-
Assist in preparing minutes from ETC meetings
-
Support in organising educational training, meetings and events for the ETC staff
CEO Assistant
-
Manage and maintain the Executive Director’s schedule and appointments
-
Coordinate and schedule meetings, conferences, and travel arrangements for the Executive Director
-
Maintain up-to-date documentation and records related to the Executive Director (ID, CV, Headshot, Biography)
-
Participate in ETC meetings in Brussels (as required)
Routine Finance and Administrative Tasks
-
Preparing contracts for signature
-
Preparing credit card statements for review
-
Provide support in archiving and filing finance and admin-related documents
-
Provide support to the Head of the department with financial matters such as financial reports and declarations
Profile and skills
-
Recognised degree in a relevant field (business administration, tourism management or similar)
-
Minimum five years’ experience in an administrative position (full-time position)
-
Familiarity with Belgian corporate/association legislation is an advantage
-
Excellent knowledge of English; good command of French or Dutch (minimum B1 in Common European Framework of Reference for Languages)
-
Excellent computer skills (Excel, Word, Outlook)
-
Good communication skills, both verbal and written
-
Strong organisational skills, particularly in time optimisation and prioritisation
-
Proactive and self-motivated
-
Attention to detail without losing sight of the overall picture
-
Ability to manage multiple tasks and respect deadlines
-
Committed, participative team player
-
Ability to handle confidential information with integrity and discretion
How to apply
If you meet the criteria outlined above, please send us your Cover Letter and CV (both in English) by 22 June 2025 23:59 CET, mentioning ‘Office Assistant’ in the subject line, to: Ms Sophia Westerlund [email protected]. Candidates must be able to certify with official documents (if requested) any information provided in their CV and Cover Letter.
Selection Process
Based on an initial review of submitted CVs and motivation letters, only selected applicants will be invited for an online interview. Applicants who do not receive any feedback within two months after the deadline for applications should consider this as unsuccessful.