European Climate Foundation is hiring a Audience Insights Lead

About ECF

The European Climate Foundation (ECF) is a major philanthropic initiative working to help tackle the climate crisis by fostering the development of a net-zero emission society at the national, European and global level.

We support over 1000 partner organisations to carry out activities that drive urgent and ambitious policy in support of the objectives of the Paris Agreement, contribute to the public debate on climate action and help deliver a socially responsible transition to a net-zero economy and sustainable society in Europe and around the world.

The ECF brings together diverse perspectives and backgrounds to find the best innovative solutions to tackle climate change. We are committed to engaging and hiring people from a wide diversity of backgrounds to strengthen the cause. If you share our values of respect, innovation, and collaboration, join us.

About the role

The Audience Insights Lead is part of the CECC team and reports to the Citizens’ Engagement Director. The candidate plays a key role in making the work of ECF and its partners more evidence-based, data-driven and high impact. This requires working with a diverse network of communication professionals, supporting them to deploy best-in-class audience research analysis and insights’ identification and partnering with experts in the field to share learnings and best practices.

This is an exciting opportunity to deepen a data-driven approach to public engagement strategies and experiment with diverse and innovative tools, in a rich ecosystem of communications’ experts with diverse sets of expertise and a multicultural component.

As Audience Insights Lead, you will be responsible in particular for:

• Leading cross-cutting audience research projects of the ECF to influence strategic-thinking, evaluate impact and inform the work of the whole network:

  • Advising, designing and managing mix-method audience and messaging research (polling, focus group, message testing, social media listening, audience segmentation…)

  • Contracting and managing third-party commercial and non-profit research and data providers

  • Supporting the CECC directors to report on the work of the portfolio

• Advising country and sector teams on their specific audience research needs and approach:

  • Coordinating a community of practice of colleagues in charge of audience research in their respective teams

  • Monitoring and networking with key audience research partners

  • Keeping track of existing research commissioned by ECF and its partners to avoid duplication and promote comparative approaches

  • Building the capacity of colleagues with trainings on data and insights’ applications and data queries assistance when necessary

• Supporting ECF in articulating and updating its pan-European vision and strategy:

  • Staying on top of emerging trends and collaborating with audience insights practitioners and experts in the broader community

  • Producing content (presentations, op-eds, webinars…) socializing audience insights’ analysis and their uses in activations

  • Identifying new topics and approaches for ECF and its partners to test

Requirements

Experience and Competencies

• At least 8 years of professional experience, demonstrating clear strategic understanding of the relationship between public opinion, campaigns/communications, and political change

• Proven leadership experience in managing cross-functional projects or teams, with the ability to inspire, guide, and influence colleagues and partners across diverse cultural and professional backgrounds

• Experience managing audience insights and applying diverse research methodologies

• Excellent analytical capabilities combined with a keen grasp of strategic storytelling and communications, including strong data visualisation and presentation skills

• Collaboration skills, diplomacy and influencing skills with the ability to operate in a networked organisation and facilitate effective alignment and action among a diverse group of colleagues and partners

• Impact mindset: positive, can-do attitude and flexible, learning mindset and autonomous approach to work allowing you to thrive in a fast-paced work environment working across phone/video conferencing with colleagues all over Europe

While experience in the climate sector is not required, a general understanding of major debates and issues in the climate and energy space, as well as a genuine will to help find innovative solutions to the climate crisis are needed.

Other information

What we offer

• The unique opportunity to work as part of a highly dynamic, international group of individuals who combine their passion to make a difference with a rigorous and result-oriented approach to work

• A flexible work environment and a space to develop and challenge yourself

• Possibility to work from home up to 4 days / week

• A full-time position, with contract based on one of the ECF office locations

Location

Any ECF office location (Berlin, Brussels, Budapest, the Hague, London, Madrid, Paris, Warsaw).

Candidates must be entitled to work in the country they are applying for. Valid working permits only.

Occasional international travel will be required for meetings and events.

Start date

Asap

How to apply

All applications will be treated confidentially. We will store your information in our internal database unless you specifically request otherwise.